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Privacy Policy

PRIVACY POLICY

This Privacy Policy explains how IXD Büro (“we”, “our”, “us”) handles personal data in connection with our website (ixdburo.com) and related services.

Our approach is to minimise the amount of data we actively collect, to avoid cookies or trackers unless strictly necessary, and to rely on secure, privacy-oriented infrastructure (e.g., Webflow hosting and encrypted email).If you have any questions about this policy, please contact us securely at info@ixdburo.com.

1. SCOPE OF THIS POLICY

This Policy applies to:

  • users or visitors of ixdburo.com, and
  • anyone communicating with us by email, WhatsApp, or other channels listed at ixdburo.com.

We do not process or maintain any personal information beyond what is necessary for basic communication or analytics.

This Policy does not cover any external links, third-party integrations, or content from other websites. Those are subject to their respective privacy policies.

2. DATA WE DO NOT ACTIVELY COLLECT

Through our website we do not:

  • ask you to sign up, create an account, or login;
  • use tracking cookies or analytics tools that identify individuals;
  • sell or share any collected data;
  • collect sensitive personal information beyond what’s needed to run the site.

Any data voluntarily submitted (e.g., via email or chat) is used solely to process your inquiry and is not shared with third parties.

3. TECHNICAL DATA AND HOSTING (WEBFLOW)

Our website is securely hosted on Webflow, a leading global hosting platform. Like most hosting providers, Webflow may log basic technical data such as:

  • IP address (for security and performance);
  • browser type and version;
  • referring and exit pages;
  • time zone and approximate location (for analytics);
  • other non-identifiable information about your device.

These logs are maintained temporarily for:

  • ensuring site performance;
  • mitigating spam or malicious activity;
  • diagnosing hosting or display issues through Cloud-based tools.

We do not have access to your detailed IP information, nor do we combine it with any personal identifiers. For details on Webflow’s data processing, please review Webflow’s privacy policy available at https://webflow.com/legal/privacy.

4. CONTACTING US (EMAIL AND WHATSAPP)

If you contact us via email or WhatsApp, we will only use your personal information to:

  • process and respond to your message;
  • maintain a record of your correspondence only where necessary.

We will never sell, rent, or disclose your message content or contact details to third parties.

Please note:

  • Email traffic is inherently less secure than end-to-end encrypted services; use discretion when sharing sensitive data.
  • WhatsApp messages are protected by end-to-end encryption but subject to WhatsApp’s own data processing policies.

5. EMBEDDED CONTENT AND THIRD-PARTY SERVICES

Our website may include embedded frames or links to third-party tools or hosted media such as:

  • Vimeo or YouTube (video);
  • Figma (interactive prototypes);
  • Google Fonts or third-party design assets.

When you interact with embedded content, those third-party services may collect data directly from your IP address, consistent with their own privacy policies.

We do not control these third-party data flows, and any related analytics are aggregated and anonymised.

6. EXTERNAL LINKS

Our website may include links to external sites (clients or referenced content) such as:

  • LinkedIn
  • Behance
  • Instagram
  • Webflow

When you follow those links, you are subject to those third-party sites’ privacy policies, not ours.

7. COOKIES AND ANALYTICS

We do not use cookies or analytics tracking that identifies individuals.

We may use anonymised, aggregate metrics (e.g., total page visits) to monitor basic website performance.

If we ever introduce analytics tools (e.g., privacy-focused tools such as Plausible or Fathom), we will update this Policy accordingly.

8. LEGAL BASIS AND PURPOSES OF PROCESSING

We process limited data strictly as necessary to:

  • maintain and protect our website;
  • manage communications (e.g., responding to inquiries);
  • ensure cybersecurity and prevent misuse.

We do not process data for advertising, profiling, or automated decision-making.

9. DATA STORAGE AND RETENTION

We communicate and store information only as long as necessary to maintain business operations and comply with legal obligations.

For example:

  • emails may be stored for follow-up correspondence;
  • hosting logs are maintained temporarily for troubleshooting and security.

When data is no longer required, it is securely deleted.

10. SECURITY

We apply reasonable physical and technical measures to protect personal data in our control, such as:

  • strong password and encryption policies;
  • limited access to administrative tools;
  • secure HTTPS connections (SSL/TLS).

However, no online service can guarantee absolute security. By using our website, you acknowledge and accept this residual risk.

11. YOUR RIGHTS

Depending on your location (especially within the EEA or UK), you may have rights to:

  • access and request copies of your data;
  • request correction or deletion of your data;
  • restrict or object to specific data processing.

To exercise any of these rights, please contact info@ixdburo.com. We may need to verify your identity before processing requests.

12. INTERNATIONAL DATA TRANSFERS

We may process or store information on servers located outside your home country. This includes Webflow’s hosting network and related cloud infrastructure.

We ensure that any cross-border transfers comply with applicable data protection laws (e.g., GDPR).

13. APPLICABLE LAW

We are a company with entities registered in the EU and the UK. This Policy shall be governed by the laws of England and Wales, unless otherwise required by applicable local law.

14. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.

The current version is always available at ixdburo.com/privacy.

15. HOW TO CONTACT US

If you have any questions, comments, or requests related to this Privacy Policy, please email: info@ixdburo.com